SUPPORT / SAMPLES & SAS NOTES
Problem Note 55980: SAS® Enterprise Case Management displays a system error when you unlock an alert
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When you unlock an alert that has already been unlocked by another user, SAS Enterprise Case Management might display the following error message:
An error has occurred in the system, and the administrator of the application has been notified.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Enterprise Case Management | Microsoft® Windows® for x64 | 6.1_M1 | 6.3_M1 | 9.4 TS1M0 | 9.4 TS1M3 |
| 64-bit Enabled Solaris | 6.1_M1 | 6.3_M1 | 9.4 TS1M0 | 9.4 TS1M3 | ||
| 64-bit Enabled AIX | 6.1_M1 | 6.3_M1 | 9.4 TS1M0 | 9.4 TS1M3 | ||
| HP-UX IPF | 6.1_M1 | 6.3_M1 | 9.4 TS1M0 | 9.4 TS1M3 | ||
| Solaris for x64 | 6.1_M1 | 6.3_M1 | 9.4 TS1M0 | 9.4 TS1M3 | ||
| Linux for x64 | 6.1_M1 | 6.3_M1 | 9.4 TS1M0 | 9.4 TS1M3 | ||